How to open an account on

The AKT.IO app talks about it. The proposed innovation really deserves our attention. To use it you will need To open an account. In this documentation, CryptoPump explains how to do it.

Download from the app

The app is available on Google Play and the Apple Store.

A QR code is available on the website (get the app section).

Create a user account

The first thing you need to do is create a user account on the platform. That does not bind you to anything.

Entering personal information

You must enter personal information for AKT to validate your identity.

The procedure KYC (Know Your Customer) is a legal procedure that allows the bank to ensure that the identity of your customers is valid. This shows that the group is willing to comply with banking legislation.

The documents and information that may be requested:

  • Bank details (IBAN and BIC).
  • Copy of the CI (identity document) or of your passport or driving license or residence permit of a member country of the European Union.
  • At the price of selfie and live.

Account Validation

Some items will be automatically validatedyou and others will have to be manually controlled by AKT. Validation can take up to 3 days.

Once the account has been validated, you will be notified. then you can log in to the app and you can start doing your first actions in the app

Frequently asked questions

Why is there a KYC verification?

the ACPR requires banking groups operating in France to carry out a procedure to verify the identity of the client. The fact that AKT.IO undertakes to respect this procedure is a guarantee of trust.

Can I upload a photo instead of taking a selfie?

A photo will not pass KYC validation. It is absolutely necessary to provide a live selfie.

Why is my KYC verification pending?

In some cases, the automatic verification system cannot automatically extract all the data (selfie, scan) that you have uploaded. The Compliance department will have to process the documents manually, which will lengthen the validation time of your account. This KYC verification can take up to 3 days.

Why is my proof of identity rejected?

These are the reasons that may invalidate your proof of identity:

DNI (or other document).
Your ID is expired.
The expiration date on the identity card is missing.
Scan quality is not good enough.
The scan is blurry.
The scan has a reflection.
The scan is cut off.

The face is not completely visible.
The selfie is in black and white (must be in color).
The image is not clean.

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